![]() 03/27/2019 at 14:08 • Filed to: None | ![]() | ![]() |
Hmmm. Oil change AND a sandwich!
I want to hear your guys’/gals’ worst oil change stories. I read some funny ones in the comments on the !!!error: Indecipherable SUB-paragraph formatting!!! . I want to hear Oppo’s horror stories. Maybe it was a nightmare franchise experience; or maybe you goofed up really bad on your own.
!!! UNKNOWN CONTENT TYPE !!!
I’ll start with mine. My grandpa asked me to take his 2010 Cadillac DTS to Jiffy Lube to get a quick oil change. He drove nothing but Cadillac’s his entire life. He even was buried with a set of keys from his last car, as well as an old hood ornament. This is important later. He had a free oil change coupon or something similar. I warned him of my concerns about places like that, but he insistes. So I took his car there, and asked for whatever was on the coupon: Free full synthetic oil change, with inspection and fluids topped off.
20 minutes later, I see a few “techs” around the engine bay moving in a rush. I poke my head out to see what’s going on. “Is this your car?” they ask. I informed them it was my grandpa’s. “Did...he ever get his engine swapped ?” Now I am confused. I asked them what make and model did they look up for specifications. They showed me that based of the license plate number, the make and model was a 1996 Cadillac Sedan Deville (previously owned my the same guy) . Apparently, they look up license plate numbers for vehicle history and info...not the VIN. So they overfilled his engine, so much there’s oil covering just about everything. It’s dripping into the pit below.
After an hour or so of heavy clean-up, and an e ven longer phone call with a manager of some sort, I get the car out of there. They gifted me free oil changes for a year; which I laughed out loud to the manager on the phone. Now, I only drive into those chain stores to have them top off air in my tires when its cold. Even then I worry they cant do that correctly.
![]() 03/27/2019 at 14:43 |
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Twice, I had Jiffy Lube strip out the drain plug. Had to get a new pan. Had a friend way back in the late 80s who worked at JL. One of his coworkers sent a car out without putting any oil back in the car. They didn’t get very far.
![]() 03/27/2019 at 14:48 |
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You mean o ther than having to replace 9 liters of $15/L oil on the M3?
![]() 03/27/2019 at 14:48 |
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Can’t say I’ve ever had an oil change I felt was bad. Had some dealer changes that were horribly overpriced. I haven’t changed the oil myself in the S60 though, because it seems like it would be a much bigger pain in the ass than my old S40. Just dealing with the engine splash guard looks like a major annoyance (I was tempted to buy IPD’s aluminum skid plate just to have better access without being so crude as to cut holes in the splash guard).
![]() 03/27/2019 at 14:49 |
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Not too bad, but I had a dealer try to get me to pay for checking a non-existent CEL to the tune of $75-125. I showed them there own paperwork that stated that the CEL was not on when I g ave them the car, so it must have been something they did and that I wasn’t paying them for this diagnostic work. I also told them that I had a WiFi adapter installed and could check my car from over 100 ft away. Suddenly they couldn’t find an active CEL -I wonder why...
![]() 03/27/2019 at 14:52 |
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A friend of a friend changed his engine oil by (accidentally ) draining the transmission fluid. Following the proper steps, he topped off the engine with new oil and sent them on their way. :/
![]() 03/27/2019 at 14:53 |
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My GF (Wife now) called me to come and get her and her mk2 Jetta at the Jiffy-Lube, the tech and manager were telling her ‘the engine sucked in a cloth and was stuck..’
I arrived to find that the tech had spilled oil all over (of course) and was wiping it up with a shop rag while the car was running. He was leaning over and cleaning off the torque converter on the auto transmission when it grabbed the cloth out of his hand, jammed the transmission and stalled the car.
They were trying to figure out how to get it out when I arrived. We had a wrecker come and get it and take it straight to our vw shop. The manager then tried to get us to pay $19 for the oil change.. haha. He kept pushing that there was ‘
parts removed from the car’ and ‘
it should have a guard over that’. He shut up when he heard
my Wife was a lawyer at the downtown firm.
Nothing was hurt after our shop got it out, and my W
ife learned why I wrench on our cars myself..
![]() 03/27/2019 at 14:57 |
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I once went to a Jiffy Lube on my way across the country with a boat in tow; I had driven to Missouri from NH to buy it. I pulled in and said I needed an oil change - I had only gone there because road trip - and the guy says, “for your truck or for the boat?” Caught off guard, I thought for a second, then said, “uhh the truck obviously.” I really should have said “for the boat ” just to see what they would have done.
Oh, the oil change went fine.
![]() 03/27/2019 at 14:59 |
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Many years ago we had a customer with a ‘71 911 Targa who inexplicably took it to Jiffy Lube for an oil change. 911s take about 10 quarts of oil during service, and you have to drain both the engine case and sump tank, which holds the bulk of the oil. There’s only maybe 2-3 quarts in the engine at any given time. Needless to say, they only drained the engine, then happily added 10 quarts of oil. It immediately filled the intake and exhaust with oil, at which point it was towed here. When we took the muffler off and turned it on end, quarts of oil came out. We had to take the engine out to clean everything, as I recall. I’ve also seen more than one engine blown within a few hundred miles of a quick-lube service because they didn’t use the right crush washer or oil filter kit, most recently an Audi Q7 and Mini Cooper S last year which were both towed in here for a post-mortem.
![]() 03/27/2019 at 15:09 |
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The techs at the dealership overfilled the oils in my WRX. It ate a rod bearing a few days later. They rebuilt the engine under a warranty claim. https://oppositelock.kinja.com/visited-my-wrx-this-morning-1790440641
![]() 03/27/2019 at 15:19 |
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Took the Fiero in to Walmart to get an oil change. I had done it once before at the same stor e with no problems so what the hell, right? Over an hour goes by a few other cars come and go so i start getting nervous but oh well. Young tech comes to see saying I should just take it to the shop I had it done before because they couldn’t find the “torque specs” for the oil filter....
I’m pretty sure that’s not a thing. If you just didn’t want to deal with it because it’s in a bitch of a spot I would have understood, that’s why I brought it there.
![]() 03/27/2019 at 16:06 |
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My Volvos definitely have torque specs for the filter housing, and I’d imagine even on cars that use canister filters there is some official spec. That said, I really doubt any of the quick lube places torque things down to a specific spec, so you are probably right that they just didn’t want to deal with a weird car.
![]() 03/27/2019 at 16:20 |
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Got a call that the garage was soaked in oil at my parent’s place. A couple blocks away I start following the oil trail home. In the garage I find a few quarts of oil on the ground under my sister’s car. I’m thinking, “oh no, she cracked the pan on a big bump or rock or something. ” Reach down to find the oil drain plug isn’t there. She only has the dealer work on her car, so I call the dealer. A receptionist answers the phone and I tell her that the car had an oil change there and now it leaked all the oil out in the garage. She then tells me “why don’t you drive it in and we can take a look ?” I reiterate, the car no longer has any oil in it. She says we should drive it in or if we are too lazy to we should call a tow company. When someone with more than an iota of sense gets on the phone, they apologize profusely, send out a tow truck, then sent two extra guys with rags, brake clean, and oil dry, and run a complementary oil change, check for any engine problems, and run a free service. Part of me wonders what would have happened if I had taken the “advice” offered.
![]() 03/27/2019 at 16:53 |
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This is basically what my truck does upon removing the drain plug:
....all over the goddam driveway. 3 gallons of oil shoot out with explosive force in a second or two. It’s impossible to contain.
![]() 03/27/2019 at 17:16 |
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Worst I’ve had was at my local indie shop. I took it there on a friend’s recommendation. When I was putting down my info they were just starting to crush a Suburban’s tailgate against on roof. I should have left. I asked for an oil change, an oil sample, and PS flush. For the oil change I specifically asked for 5W-40 because that is what the Rover likes. “No problem.”
Well the next day I am driving the car and notice the oil change sticker says 5W-30. I call and ask what oil they put in it, because I’d asked for 5W-40, and they say, and I quote “we have no way of knowing.”
Excuse me?
They offered to “re-do” the oil change, to which I announced my skepticism that they’d be able to do it right the 2nd time. Never taken it or any car back there.
My other local indie, whom I like, was the last place to do an oil change. I asked, again, for 5W-40 and they looked at me like I had three heads. Turns out that is a super weird weight and I had no idea. The Rover and the Alfa both take it. They agree to do the change but tell me it is going to cost “a lot”. And it did. $120. I asked if I could bring in my own oil and filter next time a nd they said “sure no problem!” Next time: $10. Win.
![]() 03/27/2019 at 17:28 |
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Ford dealer overfilled my parents Explorer and it ruptured the rear main seal so the car vomited oil all over our driveway when he brought it home. Had it towed back to the Ford dealer and had to e ndure a 20 something old receptionist trying to tell my 62 year old (at the time) father who had be pulling engines out of cars since he was 10 that “sometimes Explorers do that”. He insisted that they replaced front and rear main seals and pay for the damage done to our driveway, they eventually caved after the threat of small claims + a call to the local TV news station.
![]() 03/27/2019 at 17:34 |
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Just ask for Rotella T, Landie engines tend to like it better than most other oils.
![]() 03/27/2019 at 17:46 |
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Grandfather had a O ldmobile diesel that was always serviced by the dealer. He took it to them for an oil change and about five miles down the road the engine siezed. He took it back to them and they blamed him for not having any oil in the engine. Once he pointed out to them he just had them change the oil not more than 30 minutes prior ( two different service departments ) they conceded to there error and replaced the engine.
![]() 03/27/2019 at 17:47 |
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First oil change on my Mustang after purchasing it (used), I slid underneath, pulled the plug, and to my horror less than half a quart dribbled out .
Disheartened, I gently stuck a screwdriver up in there, expecting to dislodge some sludge and hopefully release the rest of it, but nothing was there. I walked away and did something else for a bit to clear my head, then crawled back under the car to find... a second drain plug. Turns out the oil pan is saddle-shaped, with two drain points. I drained the rest of the oil ( of which there was plenty) , and not a trace of sludge to be found !
Subsequent oil changes (done myself) have been uneventful, except for that one time I tipped the jug over and spilled a couple quarts of used oil all over the floor.
![]() 03/27/2019 at 18:01 |
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My sister once said, “Remember how you told me never to go to Jiffy Lube?” She had her fancy bike (worth almost as much as the car) on the roof of her Fit which they knocked off by driving through the door before it was fully opened. Bike was totall loss and car a little banged up too. They did eventually pay for all of it.
![]() 03/27/2019 at 18:09 |
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My A4 used to belong to a friend of mine. I had borrowed the car to take a road trip and she had asked if I could get the oil changed as a repayment. So I took it to a quick lube place and they do the thing where they show you the air filter and tell you its bad and try to guilt you into buying theirs. I declined the air filter and that must have pissed off the lube tech, because when I got the car back it wasn’t running right. I opened the hood and everything seemed normal. I pulled off the engine cover and discovered that the air intake tube was not fitted around the throttle body. Instead it looked like someone tried to fit it inside the throttle body by crumpling the plastic like a drinking straw.
That was the last time I used a quick lube place. If I need to, I’ll change my oil in the Auto Zone parking lot like a real degenerate.
![]() 03/27/2019 at 19:32 |
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My '03 mini Cooper s has always had a small oil leak, but never big enough to go through the trouble of fixing it. After my last oil change at my local trusted shop, my car had a huge oil trail behind it the next day that I didn't notice until after about 15 miles of driving. We took it back to the shop and the guy basically refused to admit that anything was wrong with the car. Frustrated, we took it to a different shop, where they explained the last guy had stripped out the oil filter cap. So, we paid $200 for a new filter cap plus the cost of an oil change. Just a few days later, I started my car to an oil pressure warning light and discovered a huge oil puddle under it. We immediately had it towed back to the shop, where they found out that someone in the past (either the last mechanic or someone earlier than that) had stripped out and damaged the filter housing so badly that it needed an entire new housing at $700. Once that was finally done with, it started leaking coolant, because all of the times it had leaked oil had basically rotted out the coolant hoses. The problem is still ongoing.
![]() 03/27/2019 at 19:45 |
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So I’ve been a professional auto technician for 25 years. I’ve never had anyone change my oil for me. I bought my first car in 1991 and have been doing it for myself ever since. That being said, even pros screw up from time to time. I was working at a Nissan dealership in the mid 90's. I was just finishing up a 30k service on a Sentra. I had another car in the bay next to me I was working on as well. I was hustling trying to get both cars done ASAP, because, you know, flat rate. Anyway, I was just buttoning up the Sentra and I went to put the oil in. It was an automated pump. You set the amount of oil by dial, pulled the trigger, and it would pump until the specified amount. So I set the pump to four quarts, hit the trigger, and turn back to the other car I was working on. Next thing I know.... Exxon Valdez. I forgot to put the drain plug back in. A gallon of oil on the shop floor is an impressive sight. Needless to say, I never did that again.
![]() 03/27/2019 at 19:48 |
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While trying to do a transmission flush, Jiffy lube broke the intake nozzle on my radiator on my z28 in college ( that I was in waaay over my head on payments to afford) . They tried to JB weld the pieces back together but admitted their fix wouldn’t hold. They ended up putting a new radiator in for me. Took them a week and they wouldn’t pay for a rental th ough. In the long run, after 175,000 miles, the radiator they put in was basically the only part of the car that never gave me trouble.
![]() 03/27/2019 at 20:54 |
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The end reminds me of the time I forgot to take the intake hole plug out of my oil catcher. . A few minutes after crawling out I hear a drizzle sound and wondered what was up, look under annnnnddd 4 qts all over the garage floor, oil still drizzling out of the car and 3 qts sitting on the top of the oil catcher. Thankfully I had taken a bit longer than expected after i parked the car do the change so dunking my hand into the top of the catcher wasn’t too hot.
![]() 03/27/2019 at 21:27 |
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5w-40 is luke the most common weight for European cars.
![]() 03/27/2019 at 21:28 |
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I’m more concerned that the car has an exposed TC, aren't those usually supposed to be in the Bell housing?
![]() 03/27/2019 at 21:31 |
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E verything has a torque spec technically. A lot of fil ter housings have them written on them. But he means it’s not a thing to try and look up that spec and turn someone down because of that. No one at the dealerships use a torque wrench on them either.
The fiero has a spin on filter. Those come with instructions written on them. In reality they probably couldn't loosen the oil filter cause it was over tightened and being young they didn't know what to do about it.
![]() 03/27/2019 at 21:31 |
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I don’t have any because I always do my own oil change since it takes all of 15 minutes to do on my lifted Jeep with the I6 4.0L. However I did have a friend that took his wife's car in for a change, they managed to cross thread the drain plug and then insist they didn't while trying to charge him to replace the whole pan.
![]() 03/27/2019 at 22:02 |
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I enjoyed this story the most. Thank you.
![]() 03/27/2019 at 23:27 |
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You had me at “Took the Fiero in to Walmart".
![]() 03/28/2019 at 00:19 |
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I high school I worked at a lube and car wash in the high desert. Had a guy come in all in a hurry and demanded a 10 minute oil change. After politely requesting we give the car 5 minutes to cool off first ( it was a 119 degree day) he told me to snap to it or he would complain to the manager. So I hopped to it and got the job done in 12 minutes with 3 manifold burns to show for it. However, in my haste I failed to notice that that the gasket for the oil filter had stuck to the block when I changed the filter. Putting the new one on without noticing, I sent him on his way. He says thanks I have to get to Vegas and flips me a quarter as a tip. A few hours later I hear from a buddy of mine who has a brother who drives a tow truck that they picked the guy up 20 miles out of town with a siezed engine.....sometimes karma comes calling. Be polite to the people who give you service....
![]() 03/28/2019 at 06:42 |
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“We have no way of knowing” is a frightening term to hear from a tech.
![]() 03/28/2019 at 06:44 |
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At least he made an attempt at the filter. I’ve heard stories of people marking their filters before a change to check if JL or other chains even change them.
![]() 03/28/2019 at 06:46 |
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Autozone parking lot repairs were one of my favorite past times in college.
![]() 03/28/2019 at 06:47 |
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Wonder if they would have done the oil change on the boat. lol
![]() 03/28/2019 at 06:49 |
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There’s been more than enough bottles/jugs of oil spilled in my lifetime. I once overfilled what I thought was an empty oil jug of old oil, turns out it was nearly full. There’s still probably an oil stain on that garage floor.
![]() 03/28/2019 at 06:51 |
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“Sometimes ______ do that” is a common phrase I hear from amateur parts store employees. Like when my old Renegade pulled a turbo over-boost CEL, he proceeded to tell me that those Jeeps do that often.
![]() 03/28/2019 at 06:53 |
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Dated a girl in high school who drove a Beetle convertible. The techs at JL couldn’t get the skid pan off because it was a fancy torx bolt. P roceeded to bend the pan in their favor to lead the oil into the catch.
![]() 03/28/2019 at 06:54 |
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Hopefully the smell isn’t comparable.
![]() 03/28/2019 at 08:43 |
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Back when I had my ‘91 CRX SI (with the stock D16 at the time) I went to a Pep Boys for an oil change before heading out of town for the weekend, I lived in the barracks so DIY wasn’t always an option. I had some pretty nice suspension upgrades on the car, as well as Bridgestone Potenza S-03 Pole Position tires on Integra 15" wheels (important). I walked next door to Wendy’s while they worked on it, and came back a while later to pick it up, all seemed well and I drove off (straight) down the road. A few miles later I needed to make a left onto a 4 lane road, and I had a green arrow so I proceeded at roughly the same speed (45mph?) around the turn... and promptly found myself spinning as if I had hit a banana peel in Mario Kart. I managed to recover the spin and drive into the nearest gas station, and upon looking at my tires something seemed off... so I pulled out my pen-like tire gauge and stuck it on my front tire. The gauge popped out further than I thought possible, almost 100psi! I checked all four tires and they were all running the same pressure. Apparently, they were using the “MAX” pressure marking on the sidewall instead of the recommended pressure from the door jam... which meant my tires were WAY over-inflated (IIRC the S-03 PP’s had a MAX pressure of 85-90psi). I was able to quickly reverse the error, and think about that whenever considering not taking care of my own maintenance.
On another note, I just installed a Fumoto drain valve on my 2017 Jetta... so my next oil change should be interesting and mess free!
![]() 03/28/2019 at 08:46 |
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I just bought a Fumoto drain valve for my Jetta, maybe you should look into one for your truck?
![]() 03/28/2019 at 09:05 |
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They would have struggled to drain the oil, as there is a hose attached to the drain plug so you can either use a vacuum extractor or put the hose out through the bilge plug in the bottom of the boat, if it’s on the trailer, but that takes forever.
Otherwise, the engine is a very standard Ford 351. So if they could have realized that, getting a filter is easy - any 351 / 5.8 V8 Ford made from about 1979 to 2002 would have the same filter. But yeah, I can just see the tech looking in the computer - the boat was a 1989 Supra - and then just going off the rails.
![]() 03/28/2019 at 10:48 |
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I did my oil change on a car I bought used, the guy I bought it from was apparently an airforce mechanic and seemed to know his stuff. Well the car has an aluminum oil pan and a steel drain plug. Well whoever did the oil change last either a cheap tech or airforce guy torqued the plug down so tight it took all the threads out with it. Not wanting to pull the oil pan off I found a product called the ecoplug, tapered harden steel you jam into the oil pan and seal with jb weld. Been working good just took about 4 days to do a 30 minute job.
![]() 03/28/2019 at 11:01 |
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Manager! Yeah... that place is a hard pass.
![]() 03/28/2019 at 11:07 |
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It has a window..
![]() 03/28/2019 at 11:34 |
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’ve had the oil in my vehicles changed at a shop once and only once. All other oil changes were done by me, so I don’t have any worries of what oil was used or whether it was all done correctly. And if I somehow f*** it up, it’ll be my own fault.
![]() 03/28/2019 at 12:45 |
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I have a fumoto valve on my oil pan, so you don’t need to drop the skid plate. Basically you just work the hose out from behind the plate, and flip the switch on it. Super easy. I was in a rush the last time i needed to do my oil, and went to a fast change place by my house. I don’t know if the tech was high or just stupid, but he could not fathom what I was telling him. He was a middle-aged guy too, not some green teenager. I realize they’re not common here, but the concept isn’t difficult.
![]() 03/28/2019 at 13:05 |
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I was working out of tow and had to take my
car to a local garage, it was a 15 minute job. It took them 2 hrs and they put in straight 30, and I asked for 10-40. I think they took lunch and then drove 50 miles away to buy the filter during this time. I could have gone to Autozone, bought everything I needed including ramps, and a
filter wrench,
and done it myself in less time.
![]() 03/28/2019 at 13:14 |
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I had a similar experience about wait time. I took my car into u-haul to get a hitch installed. Guy said he had to go pick up a tool from a store, and ended up taking his lunch, then leaving f or the day. So the car stayed there overnight with the rear bumper taken apart. Could have taken two hours...
![]() 03/28/2019 at 13:16 |
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My barn-find 1996 Kawasaki Vulcan 500 that was sitting for an unknown number of years . Decided to change the oil. Stick a 1gal catch can under the engine and take out the drain plug. Walk away. Come back to find 3gal of gassy oil all over my buddys garage floor. Turns out Dumbass McFuckFace had left the petcock turned on for at least a year and the 2 gallons of gas in the fuel tank had forced their way past the float needle, into the carb, into the cylinders, and past the rings into the crank case.
The floor was never the same again.
![]() 03/28/2019 at 13:18 |
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!!! UNKNOWN CONTENT TYPE !!!
This should be hung up a t every garage/shop.
![]() 03/28/2019 at 16:39 |
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Haha yeah and “sometimes Explorers do that” is definitely true too! Because I bet Explorers for instance have had rear main seals rupture due to overfilling before, so you could tell the receptionist:
“you are absolutely right, when you overfill an Explorer engine, it will sometimes rupture the rear main seal”
![]() 03/28/2019 at 19:10 |
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I knew a neighbor of a friend who worked very briefly at JL. We called him Jason the Toothless Wonder. He got fired from JL for sending a car out without reinstalling lu g nuts after a tire rotation.
![]() 03/28/2019 at 19:39 |
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Same thing happened to my neighbor. His daughter was driving their truck home when she turned a corner by the house and the front wheel came off. Boy, was he pissed.
![]() 03/29/2019 at 00:39 |
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My wifes best friend knows almost zero about cars.
So she takes her car (a 2nd gen mazda 3 although this is largely irrelevant), to some quick oil change place. They then come out and say, “well, we looked in your transmission, and there’s no fluid in it” Her “Oh, is that serious? Can you fix it? Can I make it home like that”? Lube tech: “You couldn’t drive home like that, I think we could fill it for free for you”....Manager comes out “Sorry about the mix up, we will definitely fill it for free” *glares at lube tech*....They drained the transmission fluid instead of oil....and the lube was gonna pass it off like he was doing her a favour, by filling it for free....
![]() 03/29/2019 at 00:41 |
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I work in a heavy duty mechanical shop, unless you run dozer ice lugs over the floor, I am an
expert at making the floor the same again. Last night shift I cleaned up a HUGE mess due to the parts washer catch tank being over full, then spilling everywhere.